Your Rights & Responsibilities
Terms & Conditions
These terms outline how Sevago operates and the responsibilities of users and service professionals when using our platform.
Acceptance of Terms
By accessing or using the Sevago platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue using the platform immediately.
Platform Responsibility
Sevago operates as a digital marketplace connecting customers with independent service professionals. Sevago itself does not directly provide home or technical services listed on the platform.
User Obligations
Users must provide accurate booking details and maintain respectful communication with service professionals. Any misuse of the platform or fraudulent activities may lead to account suspension.
Service Professional Conduct
Professionals registered on Sevago operate independently. While we verify professionals before onboarding, Sevago cannot guarantee the quality or outcome of services provided.
Pricing & Payments
Service pricing displayed on the platform may be estimated. Final pricing may vary depending on service requirements and agreements between the customer and the professional.
Liability Disclaimer
Sevago is not responsible for damages, losses, or disputes arising from services delivered by independent professionals. Users agree to resolve disputes directly with the service provider.
Privacy & Data Protection
Sevago collects limited user data required to facilitate service bookings and improve platform experience. Your personal information is handled securely and will not be shared without consent.
Updates to Terms
Sevago reserves the right to update these Terms & Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
Frequently AskedQuestions
Find answers to common questions about Sevago services, bookings, and platform policies.
What services can I book through Sevago?
Sevago allows you to book a wide range of home and professional services including electricians, plumbers, cleaning services, appliance repair, carpentry, painting, and many more trusted services.
How does Sevago verify service professionals?
Service professionals undergo a verification process before joining the platform. This helps ensure customers are connected with reliable and qualified professionals.
Can I cancel or reschedule a booking?
Yes, users can cancel or reschedule a service booking before the scheduled service time depending on the cancellation policy applicable to the service.
How are service prices determined?
Prices displayed on the platform are estimated service charges. Final pricing may vary depending on the service requirements and agreement between the customer and the professional.
Is my personal information secure on Sevago?
Yes. Sevago uses secure systems to protect user information and ensures personal data is handled responsibly according to privacy policies.
How can I contact Sevago support?
You can contact our support team through the contact page on the website or by sending an email to support@sevago.com.